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Live Platform Guide for Professional Services
Notice
Overview
Live Platform Installation
Upgrading UMP 365
Setup Live Platform Server
Operation Center Portal Setup
Operation Center Portal
Voice Calling
Contact Center
Interactions and Meetings Recordings
Applications
Hybrid Entities
Device Manager
Introducing Live Platform Device Manager
Getting Started
Using Device Manager
AudioCodes AI Summary Bot
Setup and Maintenance Tasks
Managing Users and Devices
Managing Templates
Managing Device Manager Services
Configuring Service Features
Editing Services
Adding Devices to Service from the Services Page
Editing Device Manager Service
Deleting Devices from Redirect Server
Attaching Device Manager Service to Customer
Disabling Device Manager Service
Deleting Service
Upgrading DM License to AI Summary
Setting a Service Provider Configuration
Managing Profiles
Managing Firmware and Configuration Files
Managing SIP Gateways
Importing Emergency Locations from Microsoft Teams
Restoring Device to Default Settings
Troubleshooting
Configuring Third-Party Vendor Devices
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Editing Services
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Adding Devices to Service from the Services Page
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Editing Device Manager Service
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Deleting Devices from Redirect Server
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